Become a host

Legal and Ethics

RoophTop Introduction

An emerging online platform for peer-to-peer car-sharing and vacation accommodation sharing services. Powered by Hi-Rising Corporation, RoophTop connects verified guests and travelers with car and home owners for seamless and convenient transactions.

Introducing RoophTop, your go-to destination for hassle-free car sharing and house rentals. Whether you're a car or house owner looking to earn extra income or a traveler in need of reliable transportation, our platform connects you with a community of trusted users for a seamless rental experience.

At RoophTop, we believe in the power of the sharing economy to unlock new possibilities and enhance mobility for everyone. Our innovative online platform provides a safe and secure environment for car owners to list their vehicles for rent and for renters to discover and book the perfect ride for their needs.

With a diverse selection of vehicles available for rent, ranging from compact cars for urban adventures to spacious SUVs for family road trips, RoophTop offers flexibility and choice to suit every preference and budget. Whether you need a vehicle for a few hours, a day, or an extended period, our platform makes it easy to find the right car at the right price, right when you need it.

Powered by advanced technology and user-friendly features, RoophTop streamlines the car rental process from start to finish. Our intuitive booking system allows renters to browse available vehicles, compare prices and features, and book their preferred car with just a few clicks. Owners can easily list their vehicles, set their own rental rates and availability, and manage bookings seamlessly through our platform.

With a focus on safety, reliability, and convenience, RoophTop prioritizes the well-being of our users and their vehicles. We conduct thorough background checks on all users, provide comprehensive insurance coverage for every rental, and offer 24/7 customer support to ensure a smooth and enjoyable experience for everyone involved.

Join the RoophTop community today and discover the freedom and flexibility of peer-to-peer car sharing. Whether you're looking to earn extra income by renting out your car or seeking an affordable and convenient transportation solution, we're here to help you get where you need to go, whenever you need to get there. Welcome to a new era of mobility with RoophTop.

Verification and Eligibility

Here's a comprehensive user verification process:

  • User Registration: Prospective users must register an account on the platform by providing basic information such as name, email address, phone number, and location.
  • Identity Verification: Users are required to verify their identity by providing government-issued identification documents such as a driver's license or passport. They may be prompted to upload clear photos of both the front and back of their ID for verification.
  • Driver's License Validation: For users who intend to rent vehicles, verification of a valid driver's license is essential. Users must provide their driver's license information, including license number and expiration date, which will be cross-checked against official databases.
  • Address Verification: Users may be asked to verify their residential address by providing documents such as a utility bill, bank statement, or official government ID that displays their name and address.
  • Backend Verification: The management of RoophTop would conduct comprehensive checks on our hosts to ensure no fraudulent activities or violations of set guidelines.
  • OTP Code: We send a verification code to the user's registered phone number or email address to confirm their contact information and prevent fraudulent account creation.
  • Ongoing Monitoring: We continuously monitor user activity and behavior on the platform for any signs of suspicious or fraudulent activity. Our systems, both automated and manual checks, focus on preventing unauthorized use or abuse of the platform.
  • Customer Support: Our customer support provides dedicated customer support services to assist users with the verification process and address any questions or concerns they may have. We offer multiple channels of communication, such as email, phone, and live chat, for prompt assistance.

Prohibited Activities

We enforce strict guidelines to ensure the safety and reliability of our platform. The following activities are prohibited:

  • Unauthorized Use: Renters must not use the rental vehicle for any purpose other than the agreed-upon rental period and intended use, such as commercial activities, racing, off-road driving, or illegal activities.
  • Subleasing: Renters are prohibited from subleasing or allowing others to use the rental vehicle without the owner's explicit consent.
  • Smoking and Vaping: Smoking, vaping, or any form of tobacco or marijuana use is strictly prohibited inside the rental vehicle.
  • Pets: Unless otherwise specified and agreed upon by the owner, renters are prohibited from transporting pets in the rental vehicle.
  • Overloading: Renters must not exceed the maximum passenger or weight capacity of the rental vehicle, as specified by the manufacturer.
  • Modification: Renters are prohibited from making any modifications or alterations to the rental vehicle, including installing aftermarket parts or accessories, without the owner's permission.
  • Reckless Driving: Renters must obey all traffic laws and regulations and drive the rental vehicle in a safe and responsible manner. Reckless driving, speeding, racing, and driving under the influence of alcohol or drugs are strictly prohibited.
  • Unauthorized Drivers: Only individuals who have been approved by the platform and meet all eligibility requirements, including age, driving experience, and license validity, are permitted to drive the rental vehicle.
  • Misuse of Equipment: Renters must not misuse or abuse any equipment or accessories provided with the rental vehicle, such as GPS devices, child safety seats, or entertainment systems.
  • Damage and Neglect: Renters are responsible for returning the rental vehicle in the same condition as received, excluding normal wear and tear. Any damage caused by negligence, misuse, or unauthorized activities will result in additional charges and penalties.
  • Unsanctioned Towing: Renters must not tow or haul any trailers, vehicles, or other objects using the rental vehicle without prior authorization from the owner and platform.
  • Prohibited Items: Renters must not transport hazardous materials, illegal substances, weapons, or any other prohibited items in the rental vehicle.
  • Excessive Mileage: Renters should adhere to any mileage limits set by the owner and platform and avoid excessive mileage or additional charges may apply.
  • Misrepresentation: Renters must provide accurate and truthful information when booking a rental vehicle, including their identity, contact details, and intended use of the vehicle. Any misrepresentation or fraudulent activity will result in immediate termination of the rental agreement and potential legal action.

Dispute Resolution

Effective dispute resolution guidelines are essential for handling conflicts between hosts and renters on RoophTop. Below are some of our guidelines:

  • Communication Protocol: We encourage both parties to communicate directly and attempt to resolve disputes amicably before escalating the issue. Provide contact information for each party and facilitate communication through the platform's messaging system.
  • Mediation: Our team may offer mediation services to help facilitate negotiations and reach a mutually acceptable resolution. A neutral third party, such as a trained mediator or customer support representative, can assist in resolving disputes by facilitating communication, clarifying issues, and exploring potential solutions.
  • Dispute Escalation Process: We have a business process for escalating unresolved disputes to a higher authority or designated dispute resolution team. Our contacts are available to submit a formal complaint or request for intervention.
  • Documentation and Evidence: We encourage both parties to provide relevant documentation, evidence, and supporting information to substantiate their claims and assist in resolving the dispute. This may include rental agreements, communication records, photographs of any damage, and receipts for repairs or expenses.
  • Fair and Impartial Review: All available evidence and perspectives from both parties are reviewed before making a decision. We strive to reach a fair and equitable resolution that upholds the platform's policies and standards. Disputes are reviewed objectively and impartially by the dispute resolution team or designated adjudicators.
  • Timely Resolution: We aim to resolve disputes in a timely manner to minimize disruption and inconvenience for both parties. We encourage all parties to read emails from our support teams and provide any requested details promptly.
  • Transparency and Accountability: We maintain transparency throughout the dispute resolution process by clearly communicating the reasons for decisions, any actions taken, and the rationale behind them. All parties are accountable for their actions and ensure compliance with the platform's terms of service and policies.
  • Legal Recourse: In cases where disputes cannot be resolved through mediation or internal processes, our support team would provide guidance on alternative avenues for legal recourse, such as small claims court or arbitration. We advise parties to seek legal advice if necessary to ensure compliance with applicable laws and regulations.

Tax Guidelines

Tax guidelines for peer-to-peer sharing on RoophTop involve several considerations, including income tax, sales tax, and other applicable taxes:

  • Income Tax Reporting for Owners: Owners who earn income from renting out their vehicles on the platform are typically required to report this income on their annual tax returns. We provide clear guidance to owners on their tax obligations, including reporting rental income, allowable deductions (such as vehicle maintenance and depreciation), and any potential tax liabilities.
  • Value Added Tax (VAT) and Goods and Services Tax (GST): In regions where VAT or GST applies to rental services, the platform collects and remits these taxes as required by law. We continue to review systems to calculate the appropriate tax amounts based on rental transactions and facilitate tax reporting and remittance to the relevant tax authorities.
  • Tax Deductions and Credits: Hosts should seek guidance from tax advisors about potential tax deductions and credits available to them for expenses related to their car-sharing activities, such as vehicle depreciation, maintenance and repair costs, insurance premiums, and other business-related expenses.
  • Tax Reporting and Compliance: We urge hosts to maintain accurate records of rental transactions, income, expenses, and tax withholding activities to facilitate tax reporting and compliance.